Your privacy matters to us.

This Privacy Policy explains how SudSquad collects, uses, and protects information when you use our website.

1) Information we collect

Automatically collected data: We may log standard technical data such as IP address, browser type/version, pages viewed, timestamps, and time spent on pages.

Device data: We may collect device information such as device type, operating system, unique identifiers, and approximate location based on your device settings.

Website processing: Some data is processed ephemerally (held in memory only as needed to serve requests and provide site functionality).

2) Personal information

We may collect personal information you provide, including:

• Name
• Email address
• Phone number
• Service address
• Booking details and service preferences
• Promo code usage
• Newsletter signup

Some fields are required to book a service (name, email, phone, address). Other data is optional.

3) How we use your information

• Provide and manage bookings
• Communicate with you about your appointment
• Improve our website and services
• Maintain records and internal operations
• Send marketing emails if you opt in

4) Legal bases for processing

We process personal information where it’s lawful and necessary, including to perform services you request, comply with legal obligations, and with your consent (such as newsletters).

5) SMS (future)

We do not currently send SMS. If we add SMS in the future, we’ll update this policy and provide opt‑out options where required.

6) Sharing with third parties

We may share data with trusted providers that help us run the website and deliver services, including:

• Supabase (database and authentication)
• Resend (email delivery)
• OpenStreetMap / Leaflet (maps)

We do not sell your personal information.

7) Data retention

We keep personal information only as long as necessary to provide services or meet legal requirements. When no longer needed, we delete or anonymize it.

8) Your rights

You may request access, correction, deletion, or opt‑out of marketing emails. Contact us at the email below.

9) Cookies

We use cookies and similar technologies to improve site functionality and understand usage. You can control cookies through your browser settings.

10) External links

Our site may link to external websites. We are not responsible for the privacy practices of those sites.

11) Changes to this policy

We may update this policy from time to time. We’ll post the updated version on our site.